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 > Consumer advice  > Buying a mobile phone  > SMS, ring tones and other premium services

SMS, ring tones and other premium services

Under most plans, every text message or SMS you send will cost you around 20 cents. This sounds cheap, but it quickly adds up. SMS has its own language and is often sold as a cool way to use a mobile. Don't use SMS to chat as you could end up with a hefty bill at the end of the month.

Many services providers offer ring tones and screen savers that appear to be free or very cheap. Many have ongoing monthly charges that you should clearly understand before you first download. These services can be costly and hard to cancel so check them out fully before you subscribe.

Before downloading a ring tone check the seller's terms and conditions to ensure that you are not agreeing to further unwanted ring tones that will cost you more money. Find out if it is a one-off download or a subscription service, how much each download will cost and what you'll have to do to cancel it. For information on mobile premium services visit www.19SMS.com.au


So, before you subscribe to any service, check what you are actually purchasing, check the cost of the service, check if your phone is compatible, and check the terms and conditions. Ask questions if you are unsure – but do so before you opt-in.

The Australian Communications and Media Authority (ACMA) has issued the following media release on mobile premium services:
http://www.acma.gov.au/WEB/STANDARD/pc=PC_311802

You can read the ACMA factsheet here:
http://www.acma.gov.au/webwr/_assets/main/lib310037/fs_172_mobile_premium_services-consumers.pdf

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