OCBA - What are the benefits for consumers?

What are the benefits for consumers?

One law
The ACL will replace 20 existing State, Territory and Commonwealth laws with one law.

The ACL will make it easier for consumers to understand and enforce their rights because they will be the same across Australia.

Easy to understand
The ACL provides consumers with a law that is easy to understand.

The ACL is simpler and clearer than the equivalent provisions of the Trade Practices Act and the State and Territory Fair Trading Acts.
Complex legal terms have been replaced with terms that consumers can understand.

Better enforcement
Consumers will benefit from better enforcement of the ACL.

A single law will be uniformly enforced across Australia. A memorandum of understanding between regulators will ensure that this is the case.
Courts and Tribunals across Australia will apply the same law to consumer disputes, allowing for cheaper and clearer avenues of redress.
Uniform enforcement powers will be available to all consumer agencies across Australia.

Clear rights
Consumers will benefit from clear rights under the ACL.

Consumers will have the same rights under the ACL across Australia, no matter where they live, where they buy goods or services or where a supplier is located.

For more information and detailed guidance material, go to www.consumerlaw.gov.au

Related information

Free guides to the Australian Consumer Law

Consumer guarantees: A Guide for consumers (149 KB PDF file)
Product Safety: A Guide for consumers (162 KB PDF file)
Sales practices: A Guide for consumers (154 KB PDF file)
Avoiding unfair business practices: A Guide for consumers (148 KB PDF file)

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